Our A/C Repair Call Process is Easy
We make our A/C repair service simple, with our 100% Satisfaction Guarantee plus Emergency A/C Repair Service. When you call Patrick's Heating & Air Conditioning at 352-236-0400 or sign up for your A/C repair service appointment on our web site, here’s what you should expect from our licensed and insured A/C repair technician:
- Your phone call will be handled without delay by a live person, 24/7.
- During regular office hours, we will schedule our A/C repair technician as soon as we’re able to, and will give you an arrival window.
- About 30 minutes leading up to your appointment, the A/C technician will give you a call to tell you they are en route to your location.
- Upon arrival, the A/C repair technician will quickly diagnose the problem with the cooling system and then document the equipment information and problem. The basic service call fee takes care of the professional diagnosis, which typically takes up anywhere from 10-60 minutes.
- Prior to performing any work, the technician will provide their expert recommendations to fix the problem and will give you a clear estimate for any needed repair, including great discounts for Comfort Club members. At this point there are three options:
- If an A/C upgrade is of interest, an A/C installation and estimation specialist is scheduled. If the customer wants to upgrade, the new air conditioner installation time is set.
- If the A/C system can be repaired and the recommended repair is preferred, the technician proceeds to perform the A/C repair upon approval to proceed. In most cases the repair will take less than 2 hours but may take as long as a day. If parts have to be ordered the repair may take at least another day or more to complete.
- If the A/C repair is declined, the technician collects the service call fee-only and will proceed to their next customer call.
You can rest easy with knowing that our expert air conditioner repair technicians will be honest when advising you to help you select the right cooling solution for your exact needs. Call 352-236-0400 to schedule your AC repair service now to schedule our licensed A/C repair technician. Your 100% satisfaction is always guaranteed.